Shipping Policies

At Mogwill, we aim to provide a seamless and efficient shipping experience for our customers worldwide. Below you will find detailed information about our shipping procedures, options, and policies.

Shipping Options

1. Standard Domestic Shipping

  • Delivery Time: 5-7 business days
  • Cost: Calculated at checkout based on the order weight and destination within the country.

2. Expedited Domestic Shipping

  • Delivery Time: 2-3 business days
  • Cost: Calculated at checkout based on the order weight and destination within the country.

3. Overnight Domestic Shipping

  • Delivery Time: 1 business day
  • Cost: Calculated at checkout based on the order weight and destination within the country.

4. Standard International Shipping

  • Delivery Time: 7-14 business days
  • Cost: Calculated at checkout based on the order weight and destination.

5. Expedited International Shipping

  • Delivery Time: 3-7 business days
  • Cost: Calculated at checkout based on the order weight and destination.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: You will receive an email confirmation once your order is placed, and another email with tracking information once your order is shipped.

Shipping Restrictions

  • We currently ship to addresses worldwide.
  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some products may have shipping restrictions due to size, weight, or regulatory considerations. Any such restrictions will be noted on the product page.

International Shipping

  • Delivery Time: Varies by destination (typically 7-14 business days).
  • Cost: Calculated at checkout based on the order weight and destination.
  • Customs and Duties: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and will be collected by the shipping carrier upon delivery.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through our website or the carrier’s website using the provided tracking number.

Shipping Delays

  • While we strive to meet our delivery estimates, occasional delays due to weather, carrier issues, or other unforeseen circumstances may occur. We appreciate your understanding and patience in such instances.
  • If your order is significantly delayed, please contact our customer service team for assistance.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us so we can assist in locating it or sending a replacement.
  • Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately with photos and details of the damage. We will work to resolve the issue promptly.